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Preparing to speak to a group of Realtors on Time Management this week, I thought about two people I knew (some years back) who got into Real Estate (they said)…
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Picture a complex puzzle with hundreds of pieces. Alone, each piece holds little meaning, but together, they create a complete, beautiful picture. In many ways, a business is like this…
Customer Service vs. Customer Loyalty: Not One and the Same Many organizations make the mistake of conflating customer service with customer loyalty, but these are not interchangeable terms. Customer Service: This…
Attracting and retaining top talent has become a paramount concern for organizations. Beyond competitive salaries and benefits, cultivating a sense of belonging and loyalty among new hires is instrumental in…
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