Too much competition around you? Finding it hard to sell business, get a job, keep customers, find and retain high-value employees? This article is short for a reason, it is a simple question that you either can or can’t answer. Companies: Why specifically should your customers hire, and retain your services […]
What makes it so hard to predict the real cost of employee turnover is the many intangible, and often untracked, costs associated. I have listed many here:
I’m not an overreacting kind of person, but I was concerned. Would I order from them again? Yes, indeed I will. Let me tell you why!
Think about a negotiation resulting in the best profit producing contract ever awarded. You worked on your presentation – tweaked it – made your pitch like no other! A dream come true. The customer has agreed to pay far more than industry standards. WOW, YOU NAILED IT! You won big. […]
The difference between ordinary and extraordinary is that little extra.
— JIMMY JOHNSON
Fix the root cause because the longer that problem remains unresolved, the bigger your problems will grow.
I thought about one of my favorite quotes the other morning. “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ― Maya Angelou You see, I had back to back meetings, and the first one […]
Be known as one that is interested, and listens. NOT with the people who think like you, after all, you have your own thinking down to perfection.
Business owners, do you see them? Are you paying attention to their persona? Who hired them? Who trained them? Who supervises them?
Sound familiar? Of course, it does. It occasionally happens with Property Management companies, Security Guard companies and other similar businesses that house on site employees. How does it happen? Well if you think through the layout, it’s pretty simple. The PM is on site every day and develops relationships. Her boss is not on site, and so they can’t possibly spend as much time together.