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Can I Win, If You Lose? The Art Of Sustainable Business Relationships.

  Think about a negotiation resulting in the best profit producing contract ever awarded. You worked on your presentation – tweaked it – made your pitch like no other! A dream come true.  The customer has agreed to pay far more than industry standards.  WOW, YOU NAILED IT! You won big. […]


Killer Mistake: On-Site Manager Loyalty Issues?

Sound familiar? Of course, it does. It occasionally happens with Property Management companies, Security Guard companies and other similar businesses that house on site employees. How does it happen? Well if you think through the layout, it’s pretty simple. The PM is on site every day and develops relationships. Her boss is not on site, and so they can’t possibly spend as much time together.


Holiday Gift Warning: What Employees REALLY Want

If you celebrate holidays with a gift, a card or a kind word remember this:  What- ever you give, wrap it in sincere gratitude for their value to you personally and your organization.  Peek out from the shadows of the ‘present’ as intent matters – most of all! In a […]