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Picture a complex puzzle with hundreds of pieces. Alone, each piece holds little meaning, but together, they create a complete, beautiful picture. In many ways, a business is like this…
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Some days, I scratch my head when people don’t get it. But then I remember what I tell my clients. People don’t know what they don’t know. Think about someone…
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If you’re seeking feedback, it’s essential to make the person giving it feel safe. Without that sense of safety, people may not be willing to provide honest feedback, and you…
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How often do you ask questions and then really consider the answers? How are you? How is your family? What do you need NOW? How can I best support you?…
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The ability to think critically, make well-informed decisions, and problem-solve efficiently is essential to business success. Leaders must navigate complex situations confidently and purposefully to achieve their desired outcomes. Problem-solving…
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Goals are soon to be written, and the big ones can be head-scratchers. Not giving up on yourself is easier said, than done, right? I know. We all do. We…
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(Excerpt from WINX) Richard Freeman, a Harvard economics professor, conducted a study on diversity in science. He discovered that published scientific research gains greater attention if the authors are ethnically…
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Below is a short excerpt from my book – Happy Reading! “Take the time to be deliberate, but when the time for action has arrived, take action and go in.” —Napoleon…
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Are you irritated with an employee? Then make a decision. Before you do, ask questions. Start with a conversation—one on one. Not an argument. Not finger-pointing or yelling. Make an…
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I ran into someone at a networking event that I had met a few times before. He remembered me, spent time talking about himself, and then shoved his card in…
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This card and gift program will engage your customers and employees like no other. Be known as the thoughtful, and kind person they never want to leave. Click on the envelope.
Reach out to ParoneGroup.com/contact for help with navigating the system, or fun and exciting ways to WOW your customers and employees with these fun cards and gifts. We will schedule a no cost time to help.
Picture a complex puzzle with hundreds of pieces. Alone, each piece holds little meaning, but together, they create a complete, beautiful picture. In many ways, a business is like this…
Customer Service vs. Customer Loyalty: Not One and the Same Many organizations make the mistake of conflating customer service with customer loyalty, but these are not interchangeable terms. Customer Service: This…
Attracting and retaining top talent has become a paramount concern for organizations. Beyond competitive salaries and benefits, cultivating a sense of belonging and loyalty among new hires is instrumental in…
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