Effective Meetings




Sound familiar? Of course, it does. It occasionally happens with Property Management companies, Security Guard companies and other similar businesses that house on site employees. How does it happen? Well if you think through the layout, it's pretty simple. The PM is on site every day and develops relationships. Her boss is not on site, and so they can't possibly spend as much time together.

Killer Mistake: On-Site Manager Loyalty Issues?




April of this year, I had the opportunity to meet Rebecca Caputo, Program Manager of Leadership Development and Learning at Cleveland Clinic Florida. I was so impressed with her, and the heart of Cleveland Clinic, I knew I had to meet with her again. She willingly shared a huge initiative […]

Company Culture – Lessons From Cleveland Clinic