customer service


Why Should Anyone Choose YOU? A Simple & Powerful Question!

Too much competition around you?  Finding it hard to sell business, get a job, keep customers, find and retain high-value employees?  This article is short for a reason, it is a simple question that you either can or can’t answer. Companies:  Why specifically should your customers hire, and retain your services […]


Can I Win, If You Lose? The Art Of Sustainable Business Relationships.

  Think about a negotiation resulting in the best profit producing contract ever awarded. You worked on your presentation – tweaked it – made your pitch like no other! A dream come true.  The customer has agreed to pay far more than industry standards.  WOW, YOU NAILED IT! You won big. […]