High-Value Employee Success: Who Is In Charge?
Be the example your company will be proud of and your customer will love!
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How Stimulating Is Your Employee Retention Message?
So maybe us ‘older folk’ (aka baby boomers), need to take a lesson from this millennial mind and shake our message up a bit!
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Who Is Holding You Back?
This article was authored by Dick Friedman, a Senior Process Design Consultant who provided support to our leadership team through my previous employer. Dick now provides support to my customers through the…
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HUNDREDS of Resumes – NO GOOD APPLICANTS? 3 keys
Let’s refocus: What is your goal? Your goal is NOT to spend countless hours reviewing resumes. Your goal is to find great applicants. Reduce those 200 resumes to 25 great resumes.
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Who is Listening? High-Value Service At It’s Best
“We are not perfect, and probably will never be! But we will never stop the effort! ” – Jim Dunn
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Little BIG Things — High-Value Service
Do you consider (or even know) the desires of your customers? Many don’t even know the needs.
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The Best Solution To Attract Quality Applicants
“If your executive team is the only group singing your company tune, it might be time for a tune-up” – Irma Parone.
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A Disaster Infused With Compassionate Strategy – Thank You FP&L
South Florida was in total blackness at night during that time, yet on top of the entrance building roof was our flag, illuminated with a generator. Brilliant, I thought. I was reminded of how proud I was to be an American and was sure others felt the same.
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Company Culture – Lessons From Cleveland Clinic
April of this year, I had the opportunity to meet Rebecca Caputo, Program Manager of Leadership Development and Learning at Cleveland Clinic Florida. I was so impressed with her, and…
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Anyone Can Deal With NICE People
I love to talk to employees, in all different industries. I typically ask questions about how they like their job, their company, and of course the details to their responses….
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