Transform Your Career Path with WINX: A Limited-time Offer at $0.99!

Welcome to a journey toward workplace success! Making effective decisions and navigating complex situations is key to thriving in your career. That’s where the WINX model comes in—a powerful problem-solving…

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From Complaints to Solutions: Elevating Leadership in the Face of Challenges

All organizations face challenges and problems. It’s an inherent aspect of business and growth. The primary role of leadership teams is not just to identify these issues but also to reduce…

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Unlocking Exceptional Service: Tips to Enhance Your Customer Experience

In today’s competitive business landscape, receiving exceptional service can set a company apart from its competitors. Whether you’re dealing with a retail store, a restaurant, or a service provider, there…

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Do Your Employees Get Upset Over Angry Clients? Prepare Them for the Opportunity to Shine, Then Recognize Their Value!

Working with the public can be difficult. Everyone is not as nice as we would like, but that’s a prime opportunity to shine. Almost anyone can handle the friendlies! However,…

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Stop Questioning Yourself with Irritating Employees. Do This, Then Make a Decision!

Are you irritated with an employee? Then make a decision. Before you do, ask questions. Start with a conversation—one on one.  Not an argument.  Not finger-pointing or yelling.  Make an…

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Is Being Too Nice Getting Your Employees Fired?

I work with numerous clients who have (or hopefully HAD – past tense) employee problems.   They thought being nice was the way to hold on to their team. They confused…

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When employees are not meeting expectations, who should step up and take action? You may be SHOCKED at the answer!

Not very long ago, a first-level supervisor asked me to work with him. Although I do support employees at all levels of organizations, typically, I am hired by the company…

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Killer Mistake: On-Site Manager Loyalty Issues?

Sound familiar? Of course, it does. It occasionally happens with Property Management companies, Security Guard companies and other similar businesses that house on site employees. How does it happen? Well if you think through the layout, it’s pretty simple. The PM is on site every day and develops relationships. Her boss is not on site, and so they can’t possibly spend as much time together.

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Stop Losing: Get Out Of Your Own Way!

You are the CEO of your life so think like one and create your destiny.

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HATE Your Job? STOP That & LOVE This.

Our jobs form a major part of adult life. Money earned from work helps to put food on the table and pay for housing and other essentials. If you don’t love what you do, you are probably in the wrong role but let’s go over a few STOP and TRY ideas.

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