What Ineffective Supervisors Are Doing to You; How To Stop Making Poor Choices, and a Solution to Consider.

One of the struggles employers face is selecting the best people for leadership roles. So why do some flourish while others fail miserably? Who should you promote? And how do…

Why YOU?

I enjoy working with companies that highly value, and want the best for their employees. Companies that understand that it takes every employee, at every level of the organization to…

Does your Interview Process need a Facelift?

Time flies! How long as it been since you have tweaked your interview process? You can google the effects of poor hiring and find an overabundance of costly statistics and…

A FREE, Powerful & Easy Customer Service Strategy

The difference between ordinary and extraordinary is that little extra.

— JIMMY JOHNSON

Wake Up: Make Eye Contact and Smile!

Business owners, do you see them? Are you paying attention to their persona? Who hired them? Who trained them? Who supervises them?

Killer Mistake: On-Site Manager Loyalty Issues?

Sound familiar? Of course, it does. It occasionally happens with Property Management companies, Security Guard companies and other similar businesses that house on site employees. How does it happen? Well if you think through the layout, it’s pretty simple. The PM is on site every day and develops relationships. Her boss is not on site, and so they can’t possibly spend as much time together.

How Stimulating Is Your Employee Retention Message?

So maybe us ‘older folk’ (aka baby boomers), need to take a lesson from this millennial mind and shake our message up a bit!

HUNDREDS of Resumes – NO GOOD APPLICANTS? 3 keys

Let’s refocus: What is your goal? Your goal is NOT to spend countless hours reviewing resumes. Your goal is to find great applicants. Reduce those 200 resumes to 25 great resumes.

Little BIG Things — High-Value Service

Do you consider (or even know) the desires of your customers? Many don’t even know the needs.

The Best Solution To Attract Quality Applicants

“If your executive team is the only group singing your company tune, it might be time for a tune-up” – Irma Parone.