A Disaster Infused With Compassionate Strategy – Thank You FP&L
South Florida was in total blackness at night during that time, yet on top of the entrance building roof was our flag, illuminated with a generator. Brilliant, I thought. I was reminded of how proud I was to be an American and was sure others felt the same.
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Company Culture – Lessons From Cleveland Clinic
April of this year, I had the opportunity to meet Rebecca Caputo, Program Manager of Leadership Development and Learning at Cleveland Clinic Florida. I was so impressed with her, and…
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Anyone Can Deal With NICE People
I love to talk to employees, in all different industries. I typically ask questions about how they like their job, their company, and of course the details to their responses….
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Top Dog / CEO Beware!
April 5, 2016 | Irma Parone You are the top dog, the big bear, da man (or woman) who can make all decisions, and terminate anyone for any (except discriminatory)…
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Taking A Walk, on FIRE
March 22, 2016 I have followed Tony Robbins on and off throughout the years, knowing one day I would find the time and opportunity (actually at the same time)…
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What Is The BEST Way To Engage Employees?
March 7, 2016 Irma Parone Better asked, what are four words that make an employee’s day? Well, there are so many important things to say: Thank you. Excellent job. Good…
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Two Simple Keys To WOW Customers
March 3, 2016 | Irma Parone I know this seems too simple, but here you go! 1. Respond QUICKLY 2. Be kind What if you are busy? Respond promptly…
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Do These Students Outshine Your Employees?
February 29, 2016 I had the opportunity through the Coral Springs Chamber of Commerce to work with some amazing students at the Marjory Stoneman Douglas High School in Parkland…
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Love You, HATE Your Staff. You ARE FIRED!
February 23, 2016 Standing in line at a grocery store last night, a lady was talking to someone on the phone, and the conversation went something like this: “I have…
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NO? You Lose!
February 20, 2016 | Irma Parone Just read this quote “Don’t find customers for your products, find products for your customers.” –Seth Godin Well said, Seth! I love finding…
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