Untying Hands: Reimagining Company Policies for Empowered Teams

Have you ever been told, “It’s not our policy…” and felt the frustration creeping in? This seemingly harmless phrase carries a negative weight that can impede progress, stifle creativity, harm…

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Transform Your Career Path with WINX: A Limited-time Offer at $0.99!

Welcome to a journey toward workplace success! Making effective decisions and navigating complex situations is key to thriving in your career. That’s where the WINX model comes in—a powerful problem-solving…

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The Power of Direction: How to Align Your Team for Unstoppable Momentum

Picture a complex puzzle with hundreds of pieces. Alone, each piece holds little meaning, but together, they create a complete, beautiful picture. In many ways, a business is like this…

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Customer Loyalty vs Customer Service: Not One and the Same

Customer Service vs. Customer Loyalty: Not One and the Same Many organizations make the mistake of conflating customer service with customer loyalty, but these are not interchangeable terms. Customer Service: This…

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Fostering Loyalty and Retention: The Vital Role of Connecting New Hires to Your Team

Attracting and retaining top talent has become a paramount concern for organizations. Beyond competitive salaries and benefits, cultivating a sense of belonging and loyalty among new hires is instrumental in…

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From Complaints to Solutions: Elevating Leadership in the Face of Challenges

All organizations face challenges and problems. It’s an inherent aspect of business and growth. The primary role of leadership teams is not just to identify these issues but also to reduce…

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Unleashing Potential: How Effective Meetings Drive Success

You might not believe this if you are in a company that does not facilitate efficient and effective meetings, but you are losing the opportunity to grow and succeed.  Meetings…

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Unleashing Innovation: Tapping into the Brilliance of Your Top Talent to Solve Your Industry’s Most Pressing Issues

Are you looking for innovative solutions to tackle the challenges your industry faces head-on? The key might be right within your organization, hidden in the minds of your top talent….

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Free Book Giveaway: Celebrating Our 1 Year Anniversary!

I’m so excited to share my free – absolutely no strings attached – giveaway.  See my video here.  If you have any problem at all with the offer, reach out…

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Was the Titan Sub destined for disaster?: Another story substantiating the Importance of Considering FEEDBACK!

There are so many stories of companies that had disastrous outcomes because they refused to consider feedback. The Titan Sub is one more. Here is an article published by ABC…

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