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When my mother was suffering with dementia in an assisted living facility, I typically visited with her twice daily. When having lunch one day with the other regulars at her…
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I was intrigued when I visited CEO Vicky Samuelson of HG Doctors, now with facilities in Coral Springs (Coral Springs Medical & Dental), Hallandale Beach (Hallandale Medical Center), and Delray…
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Do you consider (or even know) the desires of your customers? Many don’t even know the needs.
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April of this year, I had the opportunity to meet Rebecca Caputo, Program Manager of Leadership Development and Learning at Cleveland Clinic Florida. I was so impressed with her, and…
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This card and gift program will engage your customers and employees like no other. Be known as the thoughtful, and kind person they never want to leave. Click on the envelope.
Reach out to ParoneGroup.com/contact for help with navigating the system, or fun and exciting ways to WOW your customers and employees with these fun cards and gifts. We will schedule a no cost time to help.
Welcome to a journey toward workplace success! Making effective decisions and navigating complex situations is key to thriving in your career. That’s where the WINX model comes in—a powerful problem-solving…
Picture a complex puzzle with hundreds of pieces. Alone, each piece holds little meaning, but together, they create a complete, beautiful picture. In many ways, a business is like this…
Customer Service vs. Customer Loyalty: Not One and the Same Many organizations make the mistake of conflating customer service with customer loyalty, but these are not interchangeable terms. Customer Service: This…
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