Unlocking Exceptional Service: Tips to Enhance Your Customer Experience

In today’s competitive business landscape, receiving exceptional service can set a company apart from its competitors. Whether you’re dealing with a retail store, a restaurant, or a service provider, there…

Read

Tackling Complex Problems with Vision

Tackling Complex Problems with Vision Harvard Business Review says, “Leadership is about taking risks and making decisions with imperfect information.” In today’s world of ever-changing technology and increasing complexity, leaders…

Read

Tips for a Leaders Decision Making Process

As leaders, you are held to a higher standard than most. You are expected to make good decisions quickly and confidently. If you fail at this, it can spell disaster…

Read

Do You Need a Chief Calming Officer?

Are you frustrated with your employees, boss, board of directors, or even partner? Bixby is our newest team member. As the CCO (Chief Calming Officer), his job is to help…

Read

The Art of Leadership: Innovative Strategies for Problem-Solving

Problem-solving is an art form that every leader must master to be successful. The ability to think critically, devise creative solutions and make well-informed decisions are all key components of…

Read

How Purposefully Do You Navigate Complex Situations to Achieve Desired Outcomes?

The ability to think critically, make well-informed decisions, and problem-solve efficiently is essential to business success. Leaders must navigate complex situations confidently and purposefully to achieve their desired outcomes. Problem-solving…

Read

Tired of Employee Complaints?

What do you do when your team constantly complains? Below is an excerpt from WINX with a suggestion you may like! “….., read on about a decision-maker who was frustrated…

Read

Don’t Give Up On Those Gigantic Goals! Consider This..

Goals are soon to be written, and the big ones can be head-scratchers. Not giving up on yourself is easier said, than done, right? I know.  We all do.  We…

Read

Problem? Draw on different pools of knowledge!

(Excerpt from WINX) Richard Freeman, a Harvard economics professor, conducted a study on diversity in science. He discovered that published scientific research gains greater attention if the authors are ethnically…

Read

Do You Stall in Making Decisions for FEAR of Consequences?

Below is a short excerpt from my book – Happy Reading! “Take the time to be deliberate, but when the time for action has arrived, take action and go in.” —Napoleon…

Read