Category: Company Culture

Five Steps to Create a Safe Place for Employee Feedback

If you’re seeking feedback, it’s essential to make the person giving it feel safe. Without that sense of safety, people may not be willing to provide honest feedback, and you…

Read

How Purposefully Do You Navigate Complex Situations to Achieve Desired Outcomes?

The ability to think critically, make well-informed decisions, and problem-solve efficiently is essential to business success. Leaders must navigate complex situations confidently and purposefully to achieve their desired outcomes. Problem-solving…

Read

Dread Asking for Employee Feedback?

Below is an excerpt from the book WINX – The Problem Solving Model to Win Exponentially with Customers, Employees & Your Bottom Line. If you prevent people from providing feedback…

Read

Smile. Be That Person Others Want in Their Circle

Have you ever noticed how certain people can light up your day? They can exude happiness (and possibly fun) in almost every encounter. The entire atmosphere changes when they are…

Read

Do Your Employees Get Upset Over Angry Clients? Prepare Them for the Opportunity to Shine, Then Recognize Their Value!

Working with the public can be difficult. Everyone is not as nice as we would like, but that’s a prime opportunity to shine. Almost anyone can handle the friendlies! However,…

Read

Stop Questioning Yourself with Irritating Employees. Do This, Then Make a Decision!

Are you irritated with an employee? Then make a decision. Before you do, ask questions. Start with a conversation—one on one.  Not an argument.  Not finger-pointing or yelling.  Make an…

Read

The Little Guys in the Big Corporate World Fuel Success

I was intrigued when I visited CEO Vicky Samuelson of HG Doctors, now with facilities in Coral Springs (Coral Springs Medical & Dental), Hallandale Beach (Hallandale Medical Center), and Delray…

Read

Are you suffering from FAST turnover?

There are many reasons that your employees may not be working to your satisfaction or jumping ship. Often, employers call me to ask if I can help them hire better…

Read

Is Being Too Nice Getting Your Employees Fired?

I work with numerous clients who have (or hopefully HAD – past tense) employee problems.   They thought being nice was the way to hold on to their team. They confused…

Read

Learn How to Earn Loyalty – Guaranteed in Three Quick Steps

This post is the shortest I have and probably will ever write.  You see, unless you are a dog who is always loyal to its master, loyalty must be earned. …

Read